Monthly Archives: March 2011

Unreasonable Overcommunication

Posted on March 23, 2011 by David Kay

Several times over the past six months, I’ve been sitting with KCS program managers who are discouraged and frustrated… really frustrated.  They feel like they’ve been doing everything they can reasonably do to communicate, and people still aren’t getting it.  … Continue reading →

Posted in KCS | 2 Comments

The Gamification Of KCS

Posted on March 8, 2011 by David Kay

In ev’ry job that must be done there is an element of fun You find the fun and snap! the job’s a game And ev’ry task you undertake becomes a piece of cake A lark! A spree! It’s very clear … Continue reading →

Posted in KCS, KM | 4 Comments