Monthly Archives: April 2011

You are not a scalable model

We mean this in the nicest way, but you don’t scale. You’ve put yourself in that process step with the best of intentions. You’re going to write the Content Standard by yourself because everyone else is so busy, and it … Continue reading

Posted in KCS, KM, Lynchpins | 4 Comments

KCS, Compliance, and Risk Management

  (HT @Brett for the great question!) I’m often approached by organizations that are attracted to the idea of KCS, but are concerned about how it will work in their environment because of the perceived risk.  We find this most … Continue reading

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