Really, it seems too good to be true. If you heard about this in an email, you’d mark it as spam immediately. “You’ll feel better, make the people around you […]
Archives for June 2011
Keep An Eye On Your Customers’ Success
Generally speaking, in Support we measure our operations: time to resolve and backlog, for example. But in Marketing, they measure customer behavior, like click-through rates and conversion rates. In this […]