…Continued from last week. Get ‘em early. Have you ever noticed that it’s easier to get the new people to follow your processes than to get the veterans to change […]
Archives for September 2012
How to Create a Knowledge-Sharing Culture (Part 1 of 2)
Having looked at signs of a bad and a good culture for knowledge-sharing, respectively, it’s time to get to work. How can we make sure we’re setting our knowledge program […]
What Does a Good Knowledge Sharing Culture Look Like?
Last week, we examined what a bad knowledge-sharing culture looks like. That’s a pretty easy list for all of us to make, unfortunately; even if we’re blessed not to work […]
What Does a Bad Knowledge-Sharing Culture Look Like?
Over the past ten years, we’ve had the opportunity to visit and work with fifty or sixty companies implementing knowledge management, self-service, and social support. In the process, I’ve come […]