KCS Leadership Workshop
Two Day Workshop
KCS is as big a change for the 1st and 2nd line managers. The KCS Leadership Workshop is intended for first and second line managers in support organizations who are adopting the KCS practices or struggling with managing KCS in their organization. The workshop develops the perspective, concepts and skills needed to successfully lead, optimize and sustain a knowledge-centered organization.
The Leadership Workshop for Managers focuses on how to use KCS measures, and how lead the necessary change management process. Frankly, it is an opportunity to deal with all of the very understandable objections that front line managers tend to have: my people don’t have time, we didn’t hire them to be writers, we can’t deal with one more initiative, our technology doesn’t work so you’re setting us up for failure, how is this going to affect my operational metrics, etc. The two day version integrates more hands-on metrics work and some of the coaching topics described below. This intense two-day workshop will give managers a new perspective on their role and an opportunity to succeed in that role.
We will identify the need to change and introduce managers to the power of…
- Alignment and influence versus command and control
- Intrinsic motivators versus extrinsic
- Value based measures instead of activity based measures
- Replacing linear processes with double loop processes
- Leading versus managing
