Intelligent Swarming Insights Workshop – March 2024

Virtual Workshop , United States

March 12-13, 2024 - Registration Closed This workshop will be delivered virtually via web video conference, across two consecutive half-day sessions. Intelligent Swarming Insights Workshop: Intelligent Swarming is a powerful new way to get the right people working on the right things. It encourages productive collaboration by eliminating the traditional tiered support model, which creates […]

$655.00 – $695.00

KCS Practices & Certification Workshop – March 2024

Virtual Workshop , United States

March 26-28, 2024 - Registration Open This workshop will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Practices and Certification Workshop: KCS is the best practice for knowledge management because it integrates knowledge capture, improvement, and reuse directly into support operations–there's no guesswork, and surprisingly little overhead. If you're considering launching KCS, tuning […]

Get Tickets $535.00 – $1,695.00

KCS Practices & Certification Workshop – April 2024

Virtual Workshop , United States

April 23-25, 2024 - Registration Open This workshop will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Practices and Certification Workshop: KCS is the best practice for knowledge management because it integrates knowledge capture, improvement, and reuse directly into support operations–there's no guesswork, and surprisingly little overhead. If you're considering launching KCS, tuning […]

Get Tickets $535.00 – $1,695.00

KCS Leadership Workshop – May 2024

Virtual Workshop , United States

May 7-8, 2023 – Registration Open This workshop will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Leadership Workshop: This workshop is intended to level set an understanding of the KCS methodology and focus on how managers can best support and lead KCS for success. Those interested in this workshop include people managers […]

Get Tickets $935.00 – $995.00

KCS Practices & Certification Workshop – May 2024

Virtual Workshop , United States

May 14-16, 2024 - Registration Open This workshop will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Practices and Certification Workshop: KCS is the best practice for knowledge management because it integrates knowledge capture, improvement, and reuse directly into support operations–there's no guesswork, and surprisingly little overhead. If you're considering launching KCS, tuning […]

Get Tickets $535.00 – $1,695.00

KCS Coach Workshop – June 2024

Virtual Workshop , United States

June 4-6, 2024 - Registration Open This course will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Coach Workshop This workshop is intended for experienced KCS Knowledge Workers who will be preparing to help their peers to learn, practice and become proficient at KCS. Learning to be an effective KCS Coach includes developing […]

Get Tickets $1,405.00 – $1,495.00

KCS Practices & Certification Workshop – June 2024

Virtual Workshop , United States

June 25-27, 2024 - Registration Open This workshop will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Practices and Certification Workshop: KCS is the best practice for knowledge management because it integrates knowledge capture, improvement, and reuse directly into support operations–there's no guesswork, and surprisingly little overhead. If you're considering launching KCS, tuning […]

Get Tickets $535.00 – $1,695.00