KCS Coach Workshop – July 2024

Virtual Workshop , United States

July 9-11, 2024 - Registration Open This course will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Coach Workshop This workshop is intended for experienced KCS Knowledge Workers who will be preparing to help their peers to learn, practice and become proficient at KCS. Learning to be an effective KCS Coach includes developing […]

Get Tickets $1,405.00 – $1,495.00

KCS Practices & Certification Workshop – July 2024

Virtual Workshop , United States

July 24-26, 2024 - Registration Open This workshop will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Practices and Certification Workshop: KCS is the best practice for knowledge management because it integrates knowledge capture, improvement, and reuse directly into support operations–there's no guesswork, and surprisingly little overhead. If you're considering launching KCS, tuning […]

Get Tickets $535.00 – $1,695.00

Intelligent Swarming Insights Workshop – July 2024

Virtual Workshop , United States

July 30-31, 2024 - Registration Open This workshop will be delivered virtually via web video conference, across two consecutive half-day sessions. Intelligent Swarming Insights Workshop: Intelligent Swarming is a powerful new way to get the right people working on the right things. It encourages productive collaboration by eliminating the traditional tiered support model, which creates […]

Get Tickets $655.00 – $695.00

KCS Practices & Certification Workshop – August 2024

Virtual Workshop , United States

August 13-15, 2024 - Registration Open This workshop will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Practices and Certification Workshop: KCS is the best practice for knowledge management because it integrates knowledge capture, improvement, and reuse directly into support operations–there's no guesswork, and surprisingly little overhead. If you're considering launching KCS, tuning […]

Get Tickets $535.00 – $1,695.00

KCS Practices & Certification Workshop – September 2024

Virtual Workshop , United States

September 10-12, 2024 - Registration Open This workshop will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Practices and Certification Workshop: KCS is the best practice for knowledge management because it integrates knowledge capture, improvement, and reuse directly into support operations–there's no guesswork, and surprisingly little overhead. If you're considering launching KCS, tuning […]

Get Tickets $535.00 – $1,695.00

KCS Coach Workshop – September 2024

Virtual Workshop , United States

September 24-26, 2024 - Registration Open This course will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Coach Workshop This workshop is intended for experienced KCS Knowledge Workers who will be preparing to help their peers to learn, practice and become proficient at KCS. Learning to be an effective KCS Coach includes developing […]

Get Tickets $1,405.00