New Offering
Maximize the Value of Your Knowledge Base in Two or Three Weeks [ LEARN MORE ]
Next KCS Workshop
Knowledge-Centered Service v6 Practices Workshop | January 26-28, 2021 [ LEARN MORE ]
PLAN & DESIGN
Assessment
KCS Design Workshop
Technology Strategy
Experts on Call
KCS Center of Excellence
Intelligent Swarming Workshop
MANAGE CHANGE
SUSTAIN & EVOLVE
Next KCS Workshop
Knowledge-Centered Service v6 Practices Workshop | January 26-28, 2021 [ LEARN MORE ]
Knowledge & Content Strategy
Today’s organizations create content and knowledge at an unprecedented rate. But generally, the value of the knowledge is lost because it’s too hard to find, hidden in masses of irrelevant content, or out of date.
DB Kay provides comprehensive strategy development services to help you
- Define content governance processes
- Develop content standards and best practices for findability
- Maintain and expire content efficiently
- Integrate content management into the workflow
- Support content and knowledge with technology