• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer

DB Kay & Associates - Strategic Consulting for Sustainable Knowledge Programs

  • Home
  • What We Do
  • Blog
  • Resources
  • Training & Workshops
    • KCS Workshop – Feb 2023
    • KCS Workshop – Apr 2023
  • Who We Are
  • Contact Us
You are here: Home / What We Do / Time for a KCS Tune Up?

Time for a KCS Tune Up?

Your KCS program started strong. Leadership was supportive and team members saw the value. But it’s no longer the shiny new thing. Participation may be dropping; quality may be falling off. We can help.

Our KCS Tune Up re-energizes your KCS program. Whether we helped you kick it off or not, we will:

  • Reengage executive sponsors
  • Measure and communicate the benefits
  • Excite the team
  • Suggest process and technology improvements
  • Lay out a plan for the next 12-18 months

We’ll do this by going on-site with you, observing and interviewing. We’ll dig in to your metrics to quantify the value KCS is creating, and set you up to measure the ROI of further improvements. We’ll meet with executive sponsors to create a strategic framework that aligns KCS to their goals. We’ll assess your program maturity on seven critical axes, and work with you to build a plan to get your program where you want it to be.

Cars need periodic maintenance. KCS programs do, too! A KCS Tune Up now can avoid a costly restart later.  Contact us to get started.

Primary Sidebar

Search This Site

Categories

AI and ML Announcements Coaching Content Management Culture Customer Experience Intelligent Swarming KCS KDE KM Knowledge Representation Lynchpins Measures Program Management Rants Resources self-service Social Support Technology Uncategorized Video Voice of the Customer

Archives

Subscribe to the Blog

Subscribe to our blog and receive a FREE guide to recognizing good and bad knowledge sharing cultures, as well as eleven ways to improve yours.
* = required field

Footer

Recent Posts

  • Change Management and KCS
  • What Does the KCS Council Do?
  • KCS v6 in Five Minutes

Stay Connected

    

Contact Us

talk: 408.568.3551
fax: 408.354.8187
info@dbkay.com
18275 Knuth Road
Los Gatos, California 95033

© Copyright 2023 David Kay & Associates · All Rights Reserved ·