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DB Kay & Associates - Strategic Consulting for Sustainable Knowledge Programs

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    • KCS Practices & Certification Workshop – May 2025
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You are here: Home / What We Do / Time for a KCS Tune Up?

Time for a KCS Tune Up?

Your KCS program started strong. Leadership was supportive and team members saw the value. But it’s no longer the shiny new thing. Participation may be dropping; quality may be falling off. We can help.

Our KCS Tune Up re-energizes your KCS program. Whether we helped you kick it off or not, we will:

  • Reengage executive sponsors
  • Measure and communicate the benefits
  • Excite the team
  • Suggest process and technology improvements
  • Lay out a plan for the next 12-18 months

We’ll do this by going on-site with you, observing and interviewing. We’ll dig in to your metrics to quantify the value KCS is creating, and set you up to measure the ROI of further improvements. We’ll meet with executive sponsors to create a strategic framework that aligns KCS to their goals. We’ll assess your program maturity on seven critical axes, and work with you to build a plan to get your program where you want it to be.

Cars need periodic maintenance. KCS programs do, too! A KCS Tune Up now can avoid a costly restart later.  Contact us to get started.

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Upcoming Events

Jun 10
June 10 @ 8:00 am - June 12 @ 3:00 pm

KCS Practices & Certification Workshop – June 2025

Jun 24
June 24 @ 9:00 am - June 25 @ 1:00 pm

Intelligent Swarming Insights Workshop – June 2025

Aug 5
August 5 @ 8:00 am - August 6 @ 12:00 pm

KCS Leadership Workshop – August 2025

Aug 12
August 12 @ 8:00 am - August 14 @ 3:00 pm

KCS Practices & Certification Workshop – August 2025

View Calendar

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AI and ML Announcements Coaching Content Management Culture Customer Experience Intelligent Swarming KCS KDE KM Knowledge Representation Lynchpins Measures Program Management Rants Resources self-service Social Support Strategy Technology Uncategorized Video Voice of the Customer

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talk: 408.568.3551
fax: 408.354.8187
info@dbkay.com
18275 Knuth Road
Los Gatos, California 95033

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