Empower your team to lead design workshops throughout your enterprise
For organizations that are developing a KCS Center of Excellence to drive KCS adoption throughout the enterprise, DB Kay (in partnership with the KCS Academy) is pleased to offer KCS Internal Trainer Certification. This allows employees to lead certification and design workshops for any team inside your enterprise, reducing your reliance on external consultants such as we.
KCS Certified Internal Trainers will be able to facilitate
- The KCS Practices Workshop (3 days) and a KCS Design Session (3-5 days)
- Introduction to KCS (1/2-1 day)
- KCS Leadership Workshop (1-2 days)
- KCS Knowledge Domain Analysis Workshop (2 days; attendance required)
once they have executed the Internal Trainer Licensing Agreement with the Consortium for Service Innovation.
