Events

Events Search and Views Navigation

Event Views Navigation

Today

  • KCS Practices & Certification Workshop – August 2023

    Virtual Workshop , United States

    August 1-3, 2023 – Registration Closed This workshop will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Practices and Certification Workshop: KCS is the best practice for knowledge management because it integrates knowledge capture, improvement, and reuse directly into support operations–there’s no guesswork, and surprisingly little overhead. If you’re considering launching KCS, tuning […]

    $535.00 – $1,695.00

  • KCS Overview – August 2023

    Virtual Workshop , United States

    August 16, 2023 – Registration Open This course will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Overview: If you’re considering launching KCS, tuning up your KM processes, or bringing a colleague up to speed, this half-day overview will provide the orientation you need. KCS is the best practice for knowledge management. KCS […]

    $595.00

  • KCS Practices & Certification Workshop – September 2023

    Virtual Workshop , United States

    September 12-14, 2023 – Registration Closed This workshop will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Practices and Certification Workshop: KCS is the best practice for knowledge management because it integrates knowledge capture, improvement, and reuse directly into support operations–there’s no guesswork, and surprisingly little overhead. If you’re considering launching KCS, tuning […]

    $535.00 – $1,695.00

  • KCS Leadership Workshop – September 2023

    Virtual Workshop , United States

    September 26-27, 2023 – Registration Closed This workshop will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Leadership Workshop: This workshop is intended to level set an understanding of the KCS methodology and focus on how managers can best support and lead KCS for success. Those interested in this workshop include people managers […]

    $935.00 – $995.00

  • KCS Practices & Certification Workshop – October 2023

    Virtual Workshop , United States

    October 17-19, 2023 – Registration Closed This workshop will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Practices and Certification Workshop: KCS is the best practice for knowledge management because it integrates knowledge capture, improvement, and reuse directly into support operations–there’s no guesswork, and surprisingly little overhead. If you’re considering launching KCS, tuning […]

    $535.00 – $1,695.00

  • KCS Coach Workshop – October 2023

    Virtual Workshop , United States

    October 24-26, 2023 – Registration Open This course will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Coach Workshop This workshop is intended for experienced KCS Knowledge Workers who will be preparing to help their peers to learn, practice and become proficient at KCS. Learning to be an effective KCS Coach includes developing […]

    $1,405.00 – $1,495.00

  • KCS Overview – October 2023

    Virtual Workshop , United States

    October 25, 2023 – Registration Closed This course will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Overview: If you’re considering launching KCS, tuning up your KM processes, or bringing a colleague up to speed, this half-day overview will provide the orientation you need. KCS is the best practice for knowledge management. KCS […]

    $595.00

  • Intelligent Swarming Insights Workshop – November 2023

    Virtual Workshop , United States

    November 1-2, 2023 – Registration Closed This workshop will be delivered virtually via web video conference, across two consecutive half-day sessions. Intelligent Swarming Insights Workshop: Intelligent Swarming is a powerful new way to get the right people working on the right things. It encourages productive collaboration by eliminating the traditional tiered support model, which creates […]

    $655.00 – $695.00

  • KCS Practices & Certification Workshop – November 2023

    Virtual Workshop , United States

    November 14-16, 2023 – Registration Open This workshop will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Practices and Certification Workshop: KCS is the best practice for knowledge management because it integrates knowledge capture, improvement, and reuse directly into support operations–there’s no guesswork, and surprisingly little overhead. If you’re considering launching KCS, tuning […]

    $535.00 – $1,695.00

  • KCS Overview – November 2023

    Virtual Workshop , United States

    November 29, 2023 – Registration Open This course will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Overview: If you’re considering launching KCS, tuning up your KM processes, or bringing a colleague up to speed, this half-day overview will provide the orientation you need. KCS is the best practice for knowledge management. KCS […]

    $595.00

  • KCS Leadership Workshop – December 2023

    Virtual Workshop , United States

    December 5-6, 2023 – Registration Open This workshop will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Leadership Workshop: This workshop is intended to level set an understanding of the KCS methodology and focus on how managers can best support and lead KCS for success. Those interested in this workshop include people managers […]

    $935.00 – $995.00

  • KCS Practices & Certification Workshop – December 2023

    Virtual Workshop , United States

    December 12-14, 2023 – Registration Open This workshop will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Practices and Certification Workshop: KCS is the best practice for knowledge management because it integrates knowledge capture, improvement, and reuse directly into support operations–there’s no guesswork, and surprisingly little overhead. If you’re considering launching KCS, tuning […]

    $535.00 – $1,695.00