KCS Practices & Certification Workshop – August 2023

Virtual Workshop

August 1-3, 2023 - Registration Open This workshop will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Practices and Certification Workshop: KCS is the best practice for knowledge management because it integrates knowledge capture, improvement, and reuse directly into support operations–there's no guesswork, and surprisingly little overhead. If you're considering launching KCS, tuning […]

Get Tickets $535.00 – $1,695.00

KCS Practices & Certification Workshop – September 2023

Virtual Workshop

September 12-14, 2023 - Registration Open This workshop will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Practices and Certification Workshop: KCS is the best practice for knowledge management because it integrates knowledge capture, improvement, and reuse directly into support operations–there's no guesswork, and surprisingly little overhead. If you're considering launching KCS, tuning […]

Get Tickets $535.00 – $1,695.00

KCS Practices & Certification Workshop – October 2023

Virtual Workshop

October 17-19, 2023 - Registration Open This workshop will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Practices and Certification Workshop: KCS is the best practice for knowledge management because it integrates knowledge capture, improvement, and reuse directly into support operations–there's no guesswork, and surprisingly little overhead. If you're considering launching KCS, tuning […]

Get Tickets $535.00 – $1,695.00

KCS Practices & Certification Workshop – November 2023

Virtual Workshop

November 14-16, 2023 - Registration Open This workshop will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Practices and Certification Workshop: KCS is the best practice for knowledge management because it integrates knowledge capture, improvement, and reuse directly into support operations–there's no guesswork, and surprisingly little overhead. If you're considering launching KCS, tuning […]

Get Tickets $535.00 – $1,695.00

KCS Practices & Certification Workshop – December 2023

Virtual Workshop

December 12-14, 2023 - Registration Open This workshop will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Practices and Certification Workshop: KCS is the best practice for knowledge management because it integrates knowledge capture, improvement, and reuse directly into support operations–there's no guesswork, and surprisingly little overhead. If you're considering launching KCS, tuning […]

Get Tickets $535.00 – $1,695.00