KCS Coach Workshop
Two Day Workshop
While technology and process are key enablers of the KCS methodology, KCS is first and foremost about people and their behavior. KCS Coaches are the change agents within the support organization; they model and promote the behavior change required for a successful KCS adoption. The 2 Day Coach-Development Workshop is an intense, interactive 2-day workshop that develops a perspective on effective coaching and provides a model for sustained change and an opportunity to practices influence skills.
The Coach Workshop gives KCS coaches the influence skills they need to guide their peers through certification and beyond. A private Coach Workshop is used to set up the Wave I coaches in the implementation phase of your KCS roll out.
Topics for coach training include:
- The role of coaching in a knowledge management implementation
- Models for influence
- Understanding the relationships between beliefs and behavior
- Self-understanding
- How to give and receive feedback
- Specifics of how to coach team members through the KCS license model
