DB Kay & Associates provides services for technical support organizations looking to launch, refocus, or re-energize their knowledge management, Knowledge-Centered Support, and self service programs.

Our focus is to make your support journey as successful, confident, and painless as possible.

At DB Kay & Associates our goal is to help you create a sustainable program.

Change can be hard…but with DB Kay, you’re not going it alone.

DB Kay & Associates Wins TSIA Recognized Innovator “Best in Tour” Award