Category: Culture

  • The Power of Feedback

    The Power of Feedback

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    Last time in this space, we discussed the power of appreciation.  Let’s explore another primal human need—the need to answer the question, “how am I doing?” It starts early.  Watch a small child doing something new:  she will be looking anxiously at a parent to see if the action brings praise or censure.  As we…

  • The Power of Appreciation

    The Power of Appreciation

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    Really, it seems too good to be true.  If you heard about this in an email, you’d mark it as spam immediately.  “You’ll feel better, make the people around you feel better, improve relationships at work and at home, and make people more likely to listen to you.” Sure…do you have a Nigerian millionaire’s estate…

  • Identifying the Bright Spots

    Identifying the Bright Spots

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    Change is hard. It’s tough to change our behaviors: to eat less or read more. We’ve failed before, so we put up barriers to future attempts at change. I just finished a great book called Switch: How to Change Things When Change is Hard, by Dan and Chip Heath. Many of us involved with KCS…