Regular readers of this space know we generally like to talk about the interesting things other people are doing in the world of knowledge management, self-service, and social support. But we’ve been busy working on a number of new offerings, and we wanted to celebrate their launch today.
KCS Practices v5 Certification is now part of every KCS Foundations or KCS Design Workshop DB Kay delivers. The question we get asked most about our workshops is, “can I get certified now?” Prior to now, there wasn’t a very good answer. But now that the CSI’s KCS Academy has launched this new certification for program managers and line managers, we’ll leave time at the end of each workshop for a review session and the proctored exam.
A KCS Foundations Workshop, Bi-Coastal Style. It’s great to get the whole team on the same page, but sometimes that’s hard with distributed teams and tight travel budgets. We’ve teamed up with The Vergis Group to deliver a simultaneous KCS Foundations Workshops in San Francisco / Silicon Valley and Boston, July 10-12. You now have an opportunity for multiple members of your organization to attend the workshop closest to where they are located, while at the same time gaining the same knowledge, similar experiences and collaborating with local attendees. Learn how KCS can improve your current KM processes and transform your organization. Both classes will meet the same days and, on the final day, we will collaborate on our capstone exercises. You will get the benefit of two certified KCS v5 Trainers, two groups of attendees, and one tremendous experience.
A Virtual Classroom version of the KCS Foundations Workshop, starting August 13-16. We’ve had excellent success delivering KCS workshops to clients using virtual classroom technology, so we’ve decided to apply the same approach to our open enrollment workshop. Using web meeting software and a conference bridge, attendees interact with an experienced KCS v5 Verified instructor without ever leaving their desks. This allows everyone to gain the benefits of this KCS Foundations Workshop without impact to travel budgets.
KCS Publisher Certification in a Box. Whether you’re looking to reinvigorate your KCS program, motivate your team, recognize your stars, or just get everyone on the same page, KCS Publisher Certification gives your KCS program a boost. But, it can be complex to administer, and without the right refresher training, even experienced KCS staff are likely to fail the certification exam. DB Kay provides process management, communications, exam-prep training, review sessions, and proctored exam delivery, all for a simple per-person fee.
We hope you can join us for training, certification, and KM success. Let us know what you think!