• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer

DB Kay & Associates - Strategic Consulting for Sustainable Knowledge Programs

  • Home
  • What We Do
  • Blog
  • Resources
    • Crank Up Your Knowledge Base
    • Case Study: Making KCS a Success at Clio
  • Training & Workshops
    • KCS Workshop – Apr 2021
    • Intelligent Swarming Workshop – May 2021
  • Who We Are
  • Contact Us

AI and ML

AI and Machine Learning for Customer Service

February 24, 2020 by David Kay

Clapperboard for AI and ML for Customer Service

I’m pleased to let you know that we now have a LinkedIn Learning (formerly Lynda.com) class: Customer Service Using AI and Machine Learning.

Filed Under: AI and ML

Primary Sidebar

Stay Connected

      

Subscribe to the Blog

Subscribe to our blog and receive a FREE guide to recognizing good and bad knowledge sharing cultures, as well as eleven ways to improve yours.
* = required field

Categories

AI and ML Announcements Coaching Content Management Culture Customer Experience Intelligent Swarming KCS KDE KM Knowledge Representation Lynchpins Measures Program Management Rants Resources self-service Social Support Technology Uncategorized Video Voice of the Customer

Archives

Latest from Twitter

Tweets by @dbkayanda

Footer

Recent Posts

  • KCS: Drive to Resolution
  • Practical Trust for the Whole Enterprise
  • Coaching and Licensing: Your (Not So Secret) Weapon

Stay Connected

      

Search This Site

Contact Us

talk: 408.568.3551
fax: 408.354.8187
info@dbkay.com
18275 Knuth Road
Los Gatos, California 95033

© Copyright 2021 David Kay & Associates · All Rights Reserved ·