Category: AI and ML
-
KM with KCS is the Foundation for Successful AI
TL;DR: Effective knowledge management using KCS is what makes AI work best. Start with the content, then let GenAI turbocharge its delivery. “We have a lot of Generative AI […]
-
AI and Machine Learning for Customer Service
in AI and MLI’m pleased to let you know that we now have a LinkedIn Learning (formerly Lynda.com) class: Customer Service Using AI and Machine Learning.