As much…or as little…help as you need.
Along with our other services, we help organizations roll out KCS initiatives. Some organizations are just ramping up their KCS program, while others have an experienced team in place. DB Kay & Associates provides the right mix of KCS implementation services for every program team:
- Program Co-management: full partners in KCS adoption
- Setting a new or to-be-hired program manager up for success
- Hands-On Program Coaching: guides for your KCS journey
- Rapid on-the-job knowledge transfer for program leaders
- Experts On Call: focused help when you need it
- Best practice guidance for experienced KCS leaders
What can we do for you?
Program Co-Management
- Develop and maintain the program plan
- Produce core KCS deliverables: content standard, content standard checklist, dashboards, communications plan, and more
- Develop and prioritize IT business requirements
- Review metrics and apply program diagnostics
- Co-lead team meetings
- Support executive communications
- Transfer skills, knowledge, and responsibility to the program manager
Hands-on Program Coaching
- Provide input to program planning
- Contribute to, and review, core KCS deliverables and business requirements
- Review metrics and apply program diagnostics
- Coach on team and executive communications
Experts On Call
- Review program deliverables
- Answer questions as they arise
- Provide a periodic program health check
