Today’s organizations create content and knowledge at an unprecedented rate. But generally, the value of the knowledge is lost because it’s too hard to find, hidden in masses of irrelevant content, or out of date.
DB Kay provides comprehensive strategy development services to help you
- Define practices for content creation, maintenance, and archival
- Develop a strategy for assuring content quality
- Determine how and when users will access the content on a push or pull basis
- Establish a suite of metrics and measures for managing the program, providing feedback to participants, and prove business value
- Articulate the governance model for content, including roles and responsibilities and performance management
- Design and implement tooling to support these practices
- Migrate content from legacy repositories
- Plan and execute change management that will enable the successful adoption of this strategy
Our engagement will be tailored to your specific needs and current state. Please contact us so we can get started laying the foundations for a successful knowledge and content management program.
