• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer

DB Kay & Associates - Strategic Consulting for Sustainable Knowledge Programs

  • Home
  • What We Do
  • Blog
  • Resources
  • Training & Workshops
    • KCS Practices & Certification Workshop – June 2025
    • KCS Leadership Workshop – August 2025
    • KCS Practices & Certification Workshop – August 2025
  • Who We Are
  • Contact Us

Sustainable Knowledge

May 10, 2011 by David Kay

Sustainability isn’t just a trend. Creating and fostering sustainable environments at work and at home are “what’s happening,” for very good reasons. Resources are becoming more and more limited, which requires us to do more with what we have.

By thinking of knowledge sustainability, you are enabling the organization to practice knowledge management continuously, with minimal long-term investment. Sustainable knowledge is ever-evolving, being improved, shared, and reused. Sustainable knowledge provides opportunities for continuous learning.

 

 

 

 

 

 

 

Photo credit: The Pub Father Via Flickr. Creative Commons Attribution license.

To help ensure knowledge sustainability in your organization, remember:

• KCS is not a project! It isn’t done once you have implemented the program and trained everyone. It is a program that requires ongoing commitment and resources.

• You can’t practice KCS successfully unless you implement all eight of the practices! If you are making the time and doing the work required for each of the eight practices, you are on the path to success and sustainability.

• Start by focusing on the internal benefits of a KCS culture: building efficiency and making analysts’ lives easier first. Once the organization and participants learn what’s in it for them, customer self-service is a wonderful secondary result.

The most challenging portion of KCS isn’t implementing the practices themselves, but the maintenance and continuous commitment to the purpose – to do more with what we have available. KCS creates sustainable knowledge.

ps – Details about our upcoming Events: July KCS Workshop in Raleigh/Durham, NC and May’s Third Tuesday, all about ROI and the business case. Hope to see you there! See what the KCS Book Club is up to or become a member: http://groupspaces.com/KCSBookClub/

 

Filed Under: KCS, KM, Resources

Reader Interactions

Comments

  1. Jan says

    May 10, 2011 at 6:23 pm

    Great blog, I’m sharing it with my coaches and council for sure.

  2. Jan says

    May 10, 2011 at 6:23 pm

    Great blog, I’m sharing it with my coaches and council for sure.

Primary Sidebar

Search This Site

Upcoming Events

Jun 24
June 24 @ 9:00 am - June 25 @ 1:00 pm

Intelligent Swarming Insights Workshop – June 2025

Aug 5
August 5 @ 8:00 am - August 6 @ 12:00 pm

KCS Leadership Workshop – August 2025

Aug 12
August 12 @ 8:00 am - August 14 @ 3:00 pm

KCS Practices & Certification Workshop – August 2025

Sep 16
September 16 @ 8:00 am - September 18 @ 3:00 pm

KCS Practices & Certification Workshop – September 2025

View Calendar

Categories

AI and ML Announcements Coaching Content Management Culture Customer Experience Intelligent Swarming KCS KDE KM Knowledge Representation Lynchpins Measures Program Management Rants Resources self-service Social Support Strategy Technology Uncategorized Video Voice of the Customer

Footer

Recent Posts

  • KM with KCS is the Foundation for Successful AI
  • Your Partner’s Partner
  • Use Strategy to your Advantage

Stay Connected

    

Contact Us

talk: 408.568.3551
fax: 408.354.8187
info@dbkay.com
18275 Knuth Road
Los Gatos, California 95033

© Copyright 2025 David Kay & Associates · All Rights Reserved ·