The Consortium for Service Innovation released its Knowledge Domain Expert guide for members. Also, Jennifer and I are now certified to facilitate the associated KDA Workshop. We’re extremely excited about the benefits that Evolve Loop knowledge work can bring to a KCS program.
We share why we’re so jazzed, and how you can get these benefits yourself, in this brief video: https://www.youtube.com/watch?v=s1newiWa80A
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